Privacy Policy

All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. Your telephone number is required for shipping purposes in case the carrier needs to contact you regarding the delivery.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Use of Cookies

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

It is our policy to use cookies only for the following purposes:

  • To identify you
  • To customize our site for you
  • To help improve navigation

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. We won’t take it personally.

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Data Collected

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

We ask you to log in and provide certain personal information (such as your name and email address) in order to be able to save your profile, record your prior orders, as well as comments posted on the site. In order to enable these or any other login based features, we use cookies to store session information for your convenience. You can block or delete cookies and still be able to use spinetic-spinners.com, although if you do you will then have to sign on as guest and fill in your information every time you log in to the Website.

You are able to view, change and remove your data associated with your profile. Should you choose to delete your account, please contact us at [email protected] and we will follow up with such request as soon as possible.

Use of the Data

We only use your personal information to provide you services or to communicate with you about the services or the Website.

We take your privacy and confidentiality seriously. We encrypt all transactions and login sessions and employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

We do not share personal information you have provided to us without your consent, unless:

  • doing so is appropriate to carry out your own request;
  • it is legally required;
  • we believe it’s needed to detect, prevent or address fraud, security or technical issues;
  • otherwise protect our property, legal rights, or that of others.

spinetic-spinners.com is operated from the United States. If you are visiting the Website from outside the U.S., you agree to any processing of any personal information you provide us according to this policy.

spinetic-spinners.com may contact you, by email or other means. For example, spinetic-spinners.com may send you promotional emails relating to spinetic-spinners.com, or communicate with you about your use of the spinetic-spinners.com website. If you do not want to receive email from spinetic-spinners.com, please opt out of receiving emails at the bottom of any spinetic-spinners.com emails.

Sharing of Data

We don’t share your personal information with third parties. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the spinetic-spinners.com website and services. We currently use Google Analytics (traffic analysis, SEO optimization), Sendgrid (mailing list management). We listed below what data these third parties extract exactly. Feel free to check out their own Privacy Policies to find out more.

  • Google Analytics: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date), pseudonymous (IP address)

We also use social buttons provided by services like Instagram and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.

Google Analytics

We use “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis.  This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website.  According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit Google Analytics

Google Analytics Terms of Service

http://www.google.com/analytics/tos.html

Google Analytics Cookie Usage on Websites

https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage

Google Analytics currently in use at Spinetic Spinners: demographics, interests, geographical location.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.

Should you have any question or concerns, please write to [email protected]!